Can't find what you need in our current inventory? Say less:

  • INDIVIDUAL ITEM SOURCING

    Let our curator find the piece(s) you've been looking for.Pricing: $20/item sourcing fee + cost of items.  (Budget to be determined prior to sourcing.)

  • SPECIAL OCCASION STYLE & SHOP

    Let us style and curate your entire outfit (shoes and accessories included). Pricing: $75 styling fee + $20/item sourcing fee + cost of items.  (Budget to be determined prior to sourcing.)

  • FULL WARDROBE CURATION

    After answering a questionaire and getting a 30-min virtual consult, our curator will help you fill-in the gaps in your wardrobe + source what's missing. Pricing: $150 style & consultation fee + $20/item sourcing fee + cost of items.  (Budget to be determined prior to sourcing.)
CONTACT FOR BOOKING

REFUND POLICY

Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at help@ShopLadyWake.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at help@ShopLadyWake.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10-15 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at help@shopladywake.com.